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Customer Story

Providing visibility and automation across the supply chain

Industry
Retail
Country
United Kingdom
Category
aldi customer story

Our aim as a business was to find a solution that fit around our current model, and CAS allows us to do that.

Simon Webb
NSCM Director, Aldi

Saving Time Without Sacrificing Quality.

Aldi, Britain's fourth largest supermarket, operates over 990 outlets in the UK and 155 in IE, working towards its long-term target of 1200 stores. 

Aldi’s approach is to be fair, open and honest in everything that they do, irrespective of whether you’re a customer, one of their suppliers or a Government department. These principles underpin their business and help them to comply with all relevant UK and industry regulations.

 

 

Aldi

FMCG Sector

Like many FMCG companies, Aldi had to adjust some of their expectations in being able to deliver products to Great Britain and Ireland as there are more friction points within the supply chain. They needed to be as close to the Supply Chain as they could, which is where CAS stood out amongst other customs software suppliers. The length of time between a declaration being lodged and then cleared simply can’t be matched in a manual environment. Maintaining that close proximity to the existing supply chain drives a competitive advantage.

Automation with CAS meant they didn’t have to change logistics flows or risk delays in the clearance of goods.

Speed and simplicity.

CAS continues to develop further functionality which means Aldi is able to automate more of their processes. 

At Aldi there are many working parts in creating a declaration, with so many people responsible for different data elements, which means any issues result in no product. Controlling this within CAS means they can find what they need when they need it and it's easy to demonstrate to a haulier because of its simplicity. 

We want our customers to have a broad range of products which is not restricted by customs limitations. CAS allows us to offer a huge range of products due to the speed at which declarations can be processed.

Lizzy Prescott
NSCM Manager, Aldi
Results

Accelerate with CAS

Aldi wanted the benefit of using both a customs solution (CAS) and an agent/broker, diversifying this process to provide more options. Since the implementation, they have been using CAS a lot more, including onboarding platforms and consolidation centres because of the benefits of the software. The CAS system gives Aldi much more control, especially as they have a large number of suppliers and products with different customs processes.

Validation

19% Decrease of errors

20% of ambient loads that are processed through CAS are red routed, in comparison, 40% of ambient Agent processed loads are red routed.

Administration Time

Administration Time

The generation of declarations through CAS in comparison to a declaration created via a Customs Agent saves, on average, an hour of administration.

User Experience

User Experience

Data is concise and cleansed and there are no other stakeholders involved in the declaration, meaning we are completely compliant.

Validation

19% Decrease of errors

20% of ambient loads that are processed through CAS are red routed, in comparison, 40% of ambient Agent processed loads are red routed.

Administration Time

Administration Time

The generation of declarations through CAS in comparison to a declaration created via a Customs Agent saves, on average, an hour of administration.

User Experience

User Experience

Data is concise and cleansed and there are no other stakeholders involved in the declaration, meaning we are completely compliant.

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