By automating their customs operations and replacing customs brokers with C4T’s customs automation software, CAS, Olenex achieved significant time and cost efficiencies.
“As CAS took over the manual work, often the more repetitive and tedious tasks, it freed up time to focus on other aspects of customs operations, such as compliance and reporting. Thanks to the automation in CAS, we have shifted from a reactive to a proactive approach in managing customs processes.”
One of the biggest advantages of automation for Olenex is improved time efficiency. With CAS, obtaining a released customs declaration now takes approximately 10 minutes, compared to at least an hour previously. Additionally, they can load trucks outside of business hours, as the manual declaration creation process is now a thing of the past.
“Apart from the significant time and cost savings that have transformed our customs operations and budgets, the ability to centralise all our German export formalities on one platform is a major advantage. CAS makes complex German customs processes easy!”
Olenex also highlighted the strength of the C4T team, stating, “Customs4trade has a fantastic team of enthusiastic experts in the field, which is a great asset to the company. However, while we have all adapted to more online meetings post-COVID greater face-to-face interaction would be beneficial during a complex customs implementation project, especially as we approach the actual go-live.” This highlights the importance of balancing on-site and online meetings in our agile approach.
